At openframe.online, we take pride in providing exceptional services to our customers, including film festival registration through our website. We understand that sometimes, circumstances may arise that require a refund. This refund policy explains how refunds are handled for festival registrations made through our website, using both online and offline registration methods.
All payments for festival registrations made through our website are non-refundable once the registration is complete. This includes both online and offline registration methods. Payment is required at the time of registration, and the registration will not be considered complete until payment is received.
In the event that there is any kind of problem during the transaction at the time of payment, the funds will be refunded to the original payment method used. Please note that the refund process may take up to 10 business days to complete, depending on the payment method used.
If you have any concerns or issues regarding your festival registration or payment, please contact us at openframefs@gmail.com or +919446168067. We will do our best to resolve the issue to your satisfaction. If a refund is warranted due to extenuating circumstances, we will review your request and respond accordingly.
We reserve the right to modify this refund policy at any time. Any changes made to this policy will be posted on this page, and will be effective immediately.
If you have any questions or concerns about this refund policy, please contact us at openframefs@gmail.com or +919446168067. We are always happy to help.
